Tone Software Corporation

5ESS Management Technology and Expertise

 

TONE Software’s telecommunications management solution monitors, manages, and controls 5ESS switches from any local or remote location.  It is designed to help administrative and operations personnel expertly manage not only 5ESS devices, but also their entire diverse population of voice systems with a single application.  TONE’s solution eliminates the need to build or buy multiple proprietary products to monitor numerous unique devices, while dramatically reducing maintenance expenses and increasing voice service levels.

 

TONE technology Monitors and Manages your 5ESS Switch:

 

·         Effectively monitor and manage your 5ESS with your other voice systems from one application

·         Direct access to the 5ESS from remote locations

·         Access to the Master CRT and Emergency Action Interface (EA) displays

·         Playback feature captures full screen images of the Master CRT and EA Interface sessions

·         Problem analysis and customized report generation

·         Complete audit trail of all alarms

·         Access and monitor through the MCC or SCC links

 

·         UNIX-based

·         Java-based GUI

·         Proactively recognize fault conditions

·         Monitoring of ROP data

·         Customizable alerting of faults through a variety of audio and visual medias:

-Text-to-speech processors

-Video displays

-Alphanumeric pagers

-Direct telephone contact

-E-mail

·         Multiple alarm escalation features

·         Protocol and device independent

·         Quickly pinpoint and diagnose complex problems

 

TONE SOFTWARE CORPORATION is a high technology software development firm providing strategic business computing and telecommunications solutions. 

 

Based in Anaheim, California, TONE SOFTWARE is a privately held technology provider that answers to customers, not shareholders.  With a firm foundation of proven ability spanning more than two decades, TONE is ideally structured to respond to customers’ changing needs and deliver quality software solutions to meet those needs for decades to come.  Through this customer-responsive business model, TONE has built a reputation for delivering premier software solutions, exceptional telecommunications management expertise, and reliable customer service and support 24 hours a day, 365 days a year.  

 

We at TONE SOFTWARE are committed to assisting today’s business organizations as they face difficult telecommunications technology issues.  Using our valuable technical experience and expertise, Tone provides customers with superior software solutions, top notch 7x24 support, and the crucial professional and education services that will enhance both the personal and corporate success of each and every client.